If the tool isn't available and the device shows up an unknown, inside the device properties, in the "Details" tab, you can grab the hardware id to search online and determine the driver you have to install. Sometimes, companies like Dell provide a tool that can automatically scan, detect, and install the necessary drivers. The screenshot below doesn’t show the entry as our PC uses Intel’s UHD graphics. In the expanded Display adapters menu, you should find the Microsoft Basic Display Adapter entry. On the Device Manager window, select the Display adapters option. ![]() ![]() If it's unclear whether you need to install the driver, use your computer model information to find it on the manufacturer support website. Open the Start menu, search for Device Manager, and select Device Manager in the search results. Select the extracted folder containing the driver update.Īfter you complete the steps, the driver will install, and the exclamation mark should disappear from Device Manager.
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